1. Scope
This Privacy Policy explains how C Property Management collects, uses, shares, and protects information when you visit this website, request a rental analysis, contact us, or communicate with us by email, phone, or similar channels. Third-party owner, tenant, and vendor portals linked from this website are governed by their own privacy policies.
2. Information We Collect
We may collect the following categories of information:
- Contact information: name, email address, phone number, mailing address, and similar details you provide.
- Property and inquiry information: property address, city, ZIP code, property type, unit count, bedroom and bathroom details, rent, occupancy status, goals, comments, and related details.
- Communications: messages, requests, attachments, call notes, and records of our interactions with you.
- Technical information: IP address, browser type, device information, referring pages, pages viewed, dates and times of access, cookies, and similar website activity data collected by our website, hosting provider, security tools, analytics tools, or advertising measurement tools if enabled.
3. How We Use Information
We use information to:
- Respond to your inquiries and provide requested information.
- Prepare rental analyses, management quotes, and service recommendations.
- Operate, secure, monitor, and improve the website and our services.
- Schedule calls, inspections, consultations, vendor work, or other service activity.
- Send service, administrative, transactional, and, where permitted, marketing communications.
- Comply with legal obligations, enforce our terms, prevent fraud, and protect rights and safety.
4. Email And Marketing Communications
If you provide your email address, we may email you about your inquiry, requested services, property management topics, or related offerings. Marketing emails will identify us, include valid contact information, and provide a reasonable way to opt out. You may opt out of marketing emails by following the unsubscribe instructions in the message, replying with an opt-out request, or contacting us at info@cpropertymanagement.com. We may still send non-marketing messages about active services, transactions, legal notices, or account-related matters.
5. How We Share Information
We may share information with:
- Service providers that help us host the website, manage communications, process inquiries, analyze website activity, advertise our services, or secure systems.
- Property management portal providers, vendors, contractors, inspectors, or other partners when needed for requested services.
- Professional advisors, insurers, legal authorities, or other parties when necessary for compliance, safety, or legal claims.
- Successors or assigns in connection with a merger, acquisition, financing, reorganization, or sale of business assets.
We do not sell personal information.
6. Cookies And Tracking
Our website may use cookies or similar technologies for basic site functionality, security, performance, analytics, and remembering preferences. You can adjust cookie settings in your browser. Some features may not work as intended if cookies are disabled. We do not currently respond to browser "Do Not Track" signals because there is no uniform industry standard for those signals.
We use Google Analytics to understand how visitors find and use the website. Google Analytics may collect device identifiers, browser and device information, pages viewed, approximate location, referring URLs, and interactions with site content. If Google signals, advertising features, or audience sharing are enabled, Google may associate site visitation information with Google account data from users who have allowed ads personalization, and we may use aggregated reports or audiences to measure and improve our marketing. We do not intentionally send names, email addresses, phone numbers, property addresses, form messages, or other information you submit in forms to Google Analytics.
You can manage Google ads personalization in your Google account, use browser controls to limit cookies, or install the Google Analytics opt-out browser add-on. Where required by law, we will ask for consent before using optional analytics or advertising cookies.
7. Data Retention And Security
We keep information for as long as reasonably necessary for the purposes described in this policy, including service delivery, recordkeeping, legal compliance, dispute resolution, and security. We use reasonable administrative, technical, and physical safeguards designed to protect personal information, but no website, network, or storage system can be guaranteed to be completely secure.
8. Your Choices And Rights
You may contact us to request access to, correction of, deletion of, or restriction on certain personal information, or to opt out of marketing communications. Depending on your state of residence and our legal obligations, you may have additional privacy rights. We will not discriminate against you for exercising applicable privacy rights.
9. Children
This website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
10. Changes To This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
11. Contact Us
Questions about this Privacy Policy can be sent to info@cpropertymanagement.com, by phone at 617-807-0700, or by mail at 20 Holland St, Somerville, MA 02144.